Sunday, November 28, 2010
HUMOR MANAGEMENT -- CAPT AJIT VADAKAYIL
HUMOR MANAGEMENT: by CAPT AJIT VADAKAYIL
IN MY VISION FOR THE NEXT CENTURY----NO MANAGER WITH GET A JOB PURELY ON IQ ( INTELLIGENCE QUOTIENT ) OR EQ ( EMOTIONAL QUOTIENT ) MERITS. WITHOUT PROVEN HQ ( HUMOR QUOTIENT ) HE WILL NOT GET HIRED.
Nobody will be stupid enough to confuse dour seriousness ---probably related to piles , peptic ulcer or pure misanthropy , with professionalism.
Rather HQ will be taken as an indicator of freedom of human spirit which is required of a leader of men. And a wise man once spake---if you must rule the world--- first keep it amused. ( a small bird told me this, tee heee!!)
What all powerful and magical HQ can be used for ---
To tune the reception antenna of others. Any idiot can get the attention of others very few can hold their interest.
To disarm anger. Humor does not appeal to the sense of logic. It appeals to the sense of enjoyment .
To manage conflict –go for the jocular vein! ( well it is somewhere near the jugular vein ) Use positive empathetic humor instead of counter attacks to defuse resistance
To manage stress and put people at ease. Ever heard of endorphins released by the brain? Well its is something like morphine only difference being it is a natural chemical triggered by the level of catecholamines in the blood.
Nobody enjoys all aspects of a job on a chemical tanker. But looking at the funny side can keep the tough parts palatable.
To have fun on the job—it is no crime at all to put joy back into work. Crew on a happy ship will have a spring in their step. ( no wending weary ways around)
To get results on the job ---and surely it is contagious.
To make it hard for people to stay mad at you--- when you have darted to and fro from iron fisted no nonsense management.
To laugh at yourself before anybody else can when you have goofed up..
To use as a social lubricant ( well don’t think about KY jelly ) it helps build quality relationships.
To improve morale and team cooperation.
To persuade and encourage. For humor is not totalitarian rather it is democratic.
To develop flexible thinking
To promote innovation. By making it legitimate to think in strange and seemingly illogical ways. Remember the mark of a genius is not perfection but originality.
To encourage novel approaches and perspectives.
What it should not be used for—
To deflect valid criticism
To detract from a serious discussion
To be sarcastic –very strong human bonds where you take each other for granted cannot be damaged by sarcasm. Offended listeners seldom appreciate good ideas.
To be funny using ethnic humor .--- Idea is to laugh with people , not at them.
To hide behind humor ( you cant solve problems this way )
To misrepresent--- remember there is zilch justification in this. Once you are dog tagged as an ace bullshitter ,remember you lose trust. Crewing managers beware.
So then let me think about a couple of times I used humor myself just to justify all my words above.
a)At school I was participating in an elocution contest. A girl ( all pretty girls were my sworn enemies as I often did a Salman Khan on them—fingering only, of the abstract type ) heckled and I went blank. I lunged into my pocket for the speech got a quick handle of it and then declared with an offended look. My notes say that at this very point I must pause for 30 seconds for audience applause before I continue. I got terrific applause from jury too , continued with aplomb and got the prize.
b)At Quinghaung dao my ship got caught for pollution ( e room rags ) in 1987. A tug with about 12 people including the agent came to anchorage at 0600 in the morning. A fine of 10 grand USD was made . Just as the party was about to get off , I sort of identified the number one man ( political power ) took him to the alleyway along with the agent and declared “ you cant do this to me”. He asked me “why not?” I pleaded to his sense of logic “ because both of us got a black mole on the same place, and I tapped both our noses” . He burst into laughter and to my great relief tore up the fine voucher then and there. The penavico agent said he has never seen anything like this before. Later both chief officer and chief engineer wanted to know how much bribe I paid.
Humour is a core value of many companies.
Humor comes from the RH side of your brain—which holds the subconscious and your creative side . Keeping yourself at a fun level—helps you to dip easily into the creative side. These are untold secrets of winners , -- on how to play a bad hand well .
Our own Lalu Prasad Yadav knows how to do it. When he is being funny , it is just that he is now dipping into the RH side.
Laughter releases chemicals and returns the body to a state of balance. Make an effort to be humorous throughout the day. Smile often, laugh often, know 3 great jokes. When you say goodbye have a good parting joke. Laughter is extra ordinarily liberating as well as healing.
Shared laughter creates a bond of friendships. When people laugh together, they cease to be young and old , big and small, man and woman . Laughter is the shortest distance between human hearts .
Humor is just another defense against the universe. Laughter increases the number of neuropeptides that facilitate communication between cells and the nervous system. It stimulates electrical impulses in all parts of the brain, which in turn increases positive energy , reduces stress , increases your serotin levels and a sense of well being. Laughter comes from the center of our being, from the core of our heart
Lasting happiness comes from accumulation of unforgettable moments . These moments must be mostly moments of achievement while you had fun, and from great friendships The fastest way to improve relationships is to make the other feel important in every way possible.
Make the first and last minute count in a meeting. Remember names. It is the sweetest sound people know. Get wildly interested in what others have to say to you— they will fall in love with you.
In relationships learn to give happiness and love. If you are not in harmony with your fellow beings , or if you are not satisfied you’re your lot , you cannot be happy. In a unhappy state everything gets blown out of proportion, magnifying our concerns.
Tap into moments of joy again and again and absorb them into your present moment. Happy employees can maintain a balance between hard work, dedication, skill and creativity. The key to success is to ride the line between happiness and contentment and to balance satisfaction with aspiration.