Friday, September 16, 2011

CREDIT CARD FRAUD BY YATRA DOT COM -- CAPT AJIT VADAKAYIL


YATRA.COM CHEATING SCHEME-- ELITE PROGRAMME --CREDIT CARD NUMBER MISUSE

This is for CBI and criminal agencies to take note -- a copy of which will be going to them.


This is also for all major credit card companies to take note.

Yatra dot com has been cheating several people by using the mobile telephone.


You will get a call , with lot of background noise , from a person who speaks good English--introducing himself as an employee of YATRA DOT COM.

He will start of by saying that this conversation is being recorded for a training programme.

He will tell you that you are one of their good customers , as you have given them good business and that they want to present you with their free branded watch costing 3500 rupees.

Then he will want your home address, to send the courier package to--

-- there is a method to all what follows .


He will keep making mistakes in writing down your address, and get many YES responses from you, as an answer to " Is this correct? "

Then he will say he has to verify that this address is the same as the person who gave them such good business. He will ask for your credit card number, all the while telling you not to reveal the 3 digit pin code or the password. He will keep assuring you, that no cheating will be done, as this is just to verify that they are speaking to the right person , to send their yatra dot com branded watch

You will wonder what is the harm in giving this, as your credit card is still secure. You pay usual bills by writing the credit card number-- even mobile phone bills

He will also want to know the expiry date of the card and the Bank which issued it .


Then he will say that he have certain schemes for you , and then he will rattle off at least two dozen schemes -- which cannot be heard clearly over the back ground noise --like in a huge canteen . It cannot be a call centre as they don't give this type of human voice clutter. This schemes will be about discounts to shopping vouchers, international and domestic travel, holiday resort stays etc.

Then he will say that his boss will now go through the same procedure--and he will call within two minutes , again.

At no time will he tell you that you have to pay an amount of money to them.

After some time a SMS message will come to your mobile that a TRANSACTION OF RUPEES 6067 , HAS BEEN DONE USING YOUR CREDIT CARD NUMBER XXXXX AT YATRA DOT COM ELITE PROGRAMME.

When you call up the number from which you got a call from Yatra dot com-- a voice will say that no such number exists.

When you realise you have been cheated and call up your credit card company, they will say --" THIS IS NORMAL.  THIS IS A PROTOCOL.  SUCH MOBILE TELEPHONE BUSINESS IS CONDUCTED , AND WE PAY UP AS USUAL -- EVEN WITHOUT THE 3 DIGIT PIN CODE AND SECURITY PASSWORD, ON THE BASIS OF THE CREDIT CARD NUMBER YOU GAVE ON TELEPHONE AND BY YOUR "YES"  BY VOICE TO THEIR SCHEME".

It is obvious that yatra dot com , had extracted several YES answers from the victim , over the mobile, and   two taped conversations were edited.


The internet is FULL of yatra dot com scams and cheating stories.


Well all I can say, to these poor scamsters is please wait till the guillotine falls.  A hot and scratchy part of a dark cell is waiting for you.



You are being traced and watched --  the process is already on.


This is my promise to you -- from Capt Ajit Vadakayil..

-- also anybody entering YATRA DOT COM in Google search will see this post on page ONE -- a major dent in your brand forever !






CAPT AJIT VADAKAYIL
..

48 comments:

  1. Dear Customer,

    Thank you for contacting us at Yatra.com.
    We apologize for the inconvenience you have faced in this regard. We would request you to please share your contact details to investigate further & assist you in this regard.

    Should you require any further assistance, please call us on 987-1800-800 or alternatively write to support@yatra.com

    Best Regards
    Yatra Care

    ReplyDelete
  2. hi yatra dot com,

    this 6070 ruppes is half a dinner for me.

    it is a matter of principle.

    i want my money back. credit it back from where you took it.

    i will DELETE this post after that, and cancel my preliminaries with CBI.

    I saw your list of directors, they seem to be respectable people.

    Be the way 85% of my readers are from abroad--you will lose business, as my posts have vast readership.

    I have been constrained to hotlist my credit card.

    thanks-- gentlemen

    capt ajit vadakayil
    ..

    ReplyDelete
  3. Dear Customer,

    Thank you for contacting us at Yatra.com.

    We apologize for the inconvenience you have faced in this regard. Our Customer Care Team would have contacted you regarding your query. Please be informed that we are processeing the full refund for this offer and the same will be credited to your account within 3-4 working days. We hope this helps resolve your query.

    Should you require any further assistance, please call us on 09212093322 or alternatively write to support@yatra.com

    Best Regards
    Yatra Care

    ReplyDelete
  4. hi yatra dot com,

    yes, i got a call today again from G.

    i do NOT want S to be sacked-- as i feel he is naive, and these decisions come from higher chairs.

    you apology is accepted.

    as soon as i get a refund , i will cancel the above blog post, which WILL dent your brand name irreversibly.

    also i suggest you read the internet complaints about yatra dot com-- where hundreds of people have put their most bitter experiences.

    i do hope you are a HR dept--and if you indeed have you, you need to give them a wake up call.

    you cant talk to your customers on the phone for credit card telephone business , with so much background clutter, like in a third grade canteen feeding thousands.

    i am sure you know that a credit card fraud is given same priority as cricket game rigging scams --it does NOT take 50 years , like a property dispute.

    and the top honcho gets it on the neck-- like sexual harrasment cases--

    as these are company POLICY matters--not mistakes made by a eager and young employee--

    thanks-gentlemen--

    capt ajit vadakayil
    ...

    ReplyDelete
  5. all,

    this is for VISA GOLD CARD and BANK OF INDIA who has let me down--

    pl read page 12 of INDIAN EXPRESS " BANKS TOLD TO IMPLEMENT SAFETY MEASURES FOR CARD USAGE"

    it will be JAIL next time, folks!

    keep your shaving kits etc ready!!

    this is a promise!!!

    capt ajit vadakayil
    ..

    ReplyDelete
  6. Dear Customer,

    We apologize for the inconvenience you have faced in this regard. Our Customer Care Team would have contacted you regarding your refund. We hope it has been credited to your account.

    Should you require any further assistance, please call us on 987-1800-800 or alternatively write to support@yatra.com

    Best Regards

    Yatra Care

    ReplyDelete
  7. hi yatra dot com,

    the money (6067 rupees ) has NOT yet been credited as per my bank.

    capt ajit vadakayil
    ..

    ReplyDelete
  8. hi yatra dot com,

    the siphoned off amount of 6067 rupees has been credited to my account on 22nd sept-- and my bank statement has come by post today, 21st oct 2011.

    SO ALL IS WELL THAT ENDS WELL.

    i will delete this post as soon as you acknowledge this comment.

    thanks!

    capt ajit vadakayil
    ..

    ReplyDelete
  9. WOW… Mind Blowing post, tweeting and sharing on google buzz right now. Bookmarking for the future.
    volunteer peru

    ReplyDelete
  10. I have been cheeted by yatra .com by mobile call & my crcard has been debited by Rs. 6067/ on 25th oct.2011

    ReplyDelete
  11. he yatra refund my money immedaitly or I will drag you

    ReplyDelete
  12. hi adeeb,

    suggest you ring up 921209332 and tell yatra dot com direct.

    they may not monitor my site , as my siphoned off 6067 rupees has been refunded.

    surprising, that have NOT stopped this cheating!

    capt ajit vadakayil
    ..

    ReplyDelete
  13. CORRECTION-- YATRA DOT COM CONTACT

    Should you require any further assistance, please call us on 09212093322 or alternatively write to support@yatra.com

    note the correction in mobile phone number--an extra 2.

    CAPT AJIT VADAKAYIL
    ..

    ReplyDelete
  14. I purchased Yatra Elite Rewards. They did not explain any terms and conditions like only 1 voucher can be used at a time, vouchers cannot be clubbed etc. Its only when I received the hard-copy, these terms and conditions were mentioned on them. There are other conditions like domestic air travel voucher can only be used on return flights that is not mentioned anywhere. Its a complete fraud.Kindly help us in getting our refund.

    ReplyDelete
  15. hi ramesh,

    suggest you contact yatra dot com, and tell them to give you a refund.

    tell them you will take up the matter with police.

    any credit card scam, is on "fast track" and the TOP men of yatra dot com gets it on the neck.

    capt ajit vadakayil
    ..

    ReplyDelete
  16. First of all I would like to thank you Mr. Ajit Vadakayil for this useful information . I also had to face the same cheating. Yatra made fake promises and cheated many people like me. When I complained about this they said that they will cross check the audio conversation. Only god knows what they are going to find in audio tapes.
    These cheaters must be punished. I want to make police complaint against this. I will be thankful to you if there will be any guidance from you.
    Thank you
    Pravin More , Mumbai

    ReplyDelete
  17. hi pravin,

    YATRA DOT COM escaped from me because they refunded the money they siphoned off , and apologised.

    but if they still continue to do the same , it shows that this fraud has the blessings of their board of directors.

    i they do NOT refund your money fast, suggest you make a FIR and you can take a prinout of this post to support your FIR.

    since you are from Mumbai, i suggest you go to CBI-

    yatra dot com cannot do this alone unless they are hand in hand with the BANK of your credit card. what is the big idea in having a PIN and PASSWORD, if money can be stolen like this?

    and mind you, this is a RECURRING thing. you will find soon , that they have siphoned off your money again , using the same TAPED telephone conversation-- (which is edited) , to show that you have authorised they verbally.

    credit card scams are all FAST TRACK --and the top boss gets it on the neck--like sexual harrassment cases.

    go ahead and put these yatra dot com scamsters behind bars.

    capt ajit vadakayil
    ..

    ReplyDelete
  18. Thanks for your valuable suggestions. I have already disabled my credit card and applied for the new. The yatra team contacted me and told that they had given me the right information and i would not heard it clearly. I told them if i was agreed for all your terms why now i am complaining , is there any logic behind it ? They said that they will hear the tape again and contact me. I want to ask 1 thing how can be a recorded and edited conversation can be a legal proof? does courts allow this? I have approached few media persons to publish this entire scam. I have applied this particular transaction as disputed transaction to HDFC. How bank can give my money to any online merchant without consulting me. I am collecting more information regarding this scam and alert more and more people. Hope I could prevent it to some extent.

    ReplyDelete
  19. hi praveen,

    a recorded conversation where a yatra dot com employee is rattling off several schemes for flights and holiday homes , and asking you whether you can hear him --forcing you to say YES--all in high back ground noise means NOTHING.

    no bank can give away you cash unless the credit card PIN and PASSWORD is entered.

    so banks are also involved in this scam.

    this way, you cannot go to the bathroom for a bath-- you have to take your credit card along.

    vert soon a yatra dot com branded watch will come for you by courier-- REFUSE to accept it.

    capt ajit vadakayil
    ..

    ReplyDelete
  20. Only 1 thing I want to confirm, does these audio clips have any legal stand ? Does our law allows this ?

    ReplyDelete
  21. hi pravin,

    apparently in USA they can have a ONE TIME ONLY credit card booking protocol by mobile phone.

    but this is in case the customer calls the party and orders a service -- not vice versa.

    -- when someone is rattling off lot of fancy schemes, and NOT giving you a hint that they will siphon off your money.

    capt ajit vadakayil
    ..

    ReplyDelete
  22. Hi all,
    Same happened to me yesterday evening while I was in the nearby market. The law tune voice from Yatra asked me to respond to their business policies. I was replied once that I have to pay nothing for this new assignment. Finally they asked my credit card numbers and others. After discussing their activities with a friend he suggested me about this blog and here it has opened my eyes. Pl suggest to stop this credit card payment.

    ReplyDelete
  23. hi surojit,

    suggest you put a complaint to CBI.

    this is a scam which is NOT possible unless the bank cooperates with yatra dot com.

    capt ajit vadakayil
    ..

    ReplyDelete
  24. Thanx for ur suggestion. already asked bank people to stop payment without my confirmation.
    I feel we should have legal support in this regard and consumer forum should come forward to stop such fraud activities spread throughout.
    I also apply to register my mobile nos in national do not call registry. But don't how far it helps consumers from getting commercial phone calls.

    ReplyDelete
  25. Hello AJith

    Thank you for your Post It Seems after Seeing Your Comments No Common man will go ahead and loose their money

    Karthik

    ReplyDelete
  26. Hello Mr Ajit,
    I got a call from yatra.com. They offered sbi credit card as I am a frequent user of yatra. After some time again I got a call from makemytrip and stated the same thing. Is it false call or actually they are genuine credit card person. They are not asking my account number. Only ID and Address proof. Kindly suggest.
    Regards
    Malina

    ReplyDelete
    Replies
    1. hi malina,

      they have cheated hundreds of people.

      suggest you stop taking their calls.

      capt ajit vadakayil
      ..

      Delete
    2. Dear sir
      Greetings, iam a sailor too, i think iam just cheated by this yatra people, i booked a tour with them, once they have received my intial payment of rs 30,000 they stopped all communication with me, when ever i call they would give me lame excuses, now i don't know how to deal with this, kindly advice
      BRGDS
      Paul

      Delete
    3. hi paulraj,

      call up 09212093322 or email support@yatra.com

      and threaten them.

      they have got salman khan to re-brand, yet yatra.com continues cheating.

      capt ajit vadakayil
      ..

      Delete
  27. Capt. Ajit

    I stumbled into your blog while going through people's experience with Yatra.com. The reason I was searching in the first place was because I got an email from them asking for colored scanned copies of passport and credit card after I booked 2 flight tickets with them recently (infact yesterday). I am not comfortable at all giving out these important documents to a company who do not have a great reputation online. These buggers have mentioned they will be cancelling the tickets If i do not give this information to them within 12 hours, which in itself is preposterous !!

    Having dealt with these guys in the past , I would like to seek your advice on this matter .. I certainly will call them as well. Many thanks for your post.

    Arunava

    ReplyDelete
    Replies
    1. hi u,

      asking for scanned copy of credit card is CRIMINAL.

      you can launch an FIR with the police station.

      also call up the yatra dot com boss on telephone ( record this conversation--and warn him too ) why he wants photocopy of your credit card.

      capt ajit vadakayil
      ..

      Delete
  28. I read your awesome and interesting blog. Thanks for sharing this helpful news I really appreciate your blog. If anyone wants to cheap flights to Mumbai from washington and washington to Mumbai flights in unbeatable price then call our travel experts. We provides many other washington to Mumbai flights as like-

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    ReplyDelete
  29. Hey Radha Mohan...

    Stop spamming such a critical and valuable blog to promote your f***ing schemes. bugger off from this page.

    We love and reject Capt Sir and don't every mess with his blog pages...

    Without Regards

    Ramesh

    ReplyDelete
  30. I Kakali Mitra, Have been cheated too over SMS code to be revealed with misguidance over redeeming card points to my account. Instead of crediting the company has done debit of Rs.7000/-

    Yatra dot com Holiday Vouchers of no use and just to be trashed were sent over courier.

    The seamsters said SBI agent will call to validate the transaction.

    -Kakali Mitra

    ReplyDelete
    Replies
    1. hi p,

      if i can get my money back-- you too can do it.

      they are still cheating !

      capt ajit vadakayil
      ..

      Delete
  31. I Abhisek Dutta have been cheated too over SMS code to be revealed with misguidance over redeeming card points to my account. Instead of crediting the company has done debit of Rs.6999/-Yatra dot com Holiday Vouchers of no use and just to be trashed were sent over courier. The seamsters said SBI agent will call to validate the transaction.

    ReplyDelete
    Replies
    1. Sir,

      I had got a call on last month on my registered mobile number ( 9909535999) with icici bank credit card dept. They gave me a call that my payback points card will be replaced with a discount card & so i will get some gift benefits from them through yatramakers . One of their executive had called me from the TEL No. :- Mr. Aditya his contact no. 92115 08284, 92115 082749 & covered some points for card verification & then offered me the scheme for which I had been debitted an amount of 7900+ service carges+Tax- INR through my icici credit card. Now no body is responding to me in the abouve mentioned number & it is already 30 days that I had not received my gifts or my money back .

      Ones when they had picked up my call I had a word with Mr. Aditya & subsequently he is also not responding any more

      Delete
    2. hi jg,

      you have been duped.

      why dont you lodge an FIR.

      capt ajit vadakayil
      ..

      Delete
  32. Captain sir, the same happened to me . I got a call from so called Visa Master Verification Dept, Gurgaon, on July 17th claiming they will give me gift coupons and some travel schemes from yatramakers.com against the reward points on my ICICI card. No gift has reached me to date. Meanwhile my card has been debited of Rs 8500/-. When i called the numbers from where i got the call, they told me as per their records, the gifts have already been delivered to me. I told them i dont want any gifts and to reverse the money. They said gifts already dispatched and cannot be cancelled now. In their first call they said no money need be paid. Now they say pay the bank Rs. 8500 and we will reverse it in the next month. Pls suggest what I should do. The numbers from which I got the call are: 9210161896 & 9210161877.

    ReplyDelete
    Replies
    1. hi b666,

      GIVE THEM A DEADLINE .

      TELL THEM AFTER THAT YOU WILL FILE AN FIR WITH POLICE --WITH COPY TO CBI ..

      capt ajit vadakayil
      ..

      Delete
  33. Captain Sir, Yatra Makers, Delhi told me they have sent my consignment through Ondot Couriers. Gave me a consignment number as well. I could not track it on their website. It says ' not valid shipment number'. I called local Ondot courier office. They say their consignments do not have such a number. And on their official portal such a consignment does not seem to have been booked at all. This is more complex than a Whodunit. Seems like I am in for a long haul.

    ReplyDelete
  34. Dear Ajit Sir,

    I have read some of you blog posts recently and i am greatly inspired. You see i am trying to make documentary about maritime incidents on the Kerala coastline and i would very much like your support and help in this regard. Could you please let me know how i cant contact you, maybe an email address. My mail id is asuramozhi@gmail.com.

    ReplyDelete
    Replies
    1. hi r,

      i do NOT come on email.

      capt ajit vadakayil
      ..

      Delete
  35. UNDOUBTEDLY YATRA.COM IS A FRAUD COMPANY. DOES NOT KEEP HIS WORDS. I ALSO RECENTLY FACED A PROBLEM. I, DEEPAK SHARMA HAS BOOKED A PACKAGE FOR HONGKONG AND MACAU WITH BOOKING REFERENCE NO.YH2505892. INITIALLY WHEN I HAVE BOOKED I HAVE SHARED ALL THINGS AND EVEN PACKAGE WAS MADE WITH VERY POOR SERVICE BY MEGHA GUPTA AND GAURAV GUPTA. BUT AS THE TIME PASS AND THE DAY COME OF TRAVEL I WAS NOT ALLOWED TO ENTER ON HONGKONG AIRPORT NOT EVEN THEY ALLOWED ME TO GO TO IMMIGRATION.THEY TREATED ME AS TERRORIST.
    ANYHOW AS ABOUT 24 HOURS PASSED THEY TOOK OUR TICKETS AND TOOK US TO PLANE TO BOARD BACK TO INDIA. WHICH WAS HORRIBLE EXPERIENCE.
    AS THE MATTER COMES ABOUT CANCELLATION OF ALL THE THINGS .THE SO CALLED EXPERT CLEARLY REFUSED TO REFUND ANYTHING. THIS IS REDICULOUS,AS I DIDN'T USE ANYTHING THEN WHY DO I NEED TO PAY. AND EVEN ON WHERE THERE IS NEED OF ARGUE. MY COMPLETE PACKAGE OF INR 108000 GOES WASTE JUST BECAUSE OF YOUR TEAM SO CALLED BEST SERVICES TO EARN POINTS OR MONEY.
    I WILL CALL IT AN INHUMAN ACT.

    I CAN SAY IN LAST IF THERE IS ANY HUMANITY SO KINDLY REFUND.REST ALL UP TO YOU.


    KINDLY SUGGETS WHAT TO DO??

    ReplyDelete
  36. Awesome..You have clearly explained …Its very useful for me to know about new things..Keep on blogging..Click
    this link

    ReplyDelete
  37. I had taken this subscription of efax for just one international fax

    https://www.efax.com/contact

    now they are deducting Rs. 500 from my credit card every month.

    There is no way of cancelling their account. Though they say to contact their customer support.

    But they are never available. They tell you to leave your number and area code but they never call.

    Please sir help

    ReplyDelete
  38. OK got it blocked on their messenger ..... they were telling to make a call

    then i showed some anger

    then they made the cancellation ..... Thank you

    ReplyDelete