the owner of the favourite restaurant of a big city went for a surprise visit.
for the past 6 months the hotel had CHANGED FROM A HUGE PROFIT MAKING
MACHINE TO A LOSS MAKING UNIT--he wanted to check out why- personally.
the staff and cooks were the same--- the only change was the new sprightly
manager of the restaurant--who joined 6 months back.
the owner asked the manager --how is my hotel doing?--
manager says ,we have been accredited iso 49000 since i joined-- we have
4.99 marks in HMSA ( that is something like our own TMSA ) -- i have
streamlined the paperwork-- here are the pie charts--here are the trends
in colour-- here are the consumptions and the averages-- we have
centralised our accounts and purchases and economised on vegetables and
meats --here are the figures --this is the last inspection report of the municipality
--we scored 100%-- blah blah --he was on his own trip--
the owner got upset ,walked off and called the stewards--in private.
what do you think is the problem? why have all our regular customers
deserted us? why are the chairs empty?.
the stewards said--lot of them sat for half an hour and before cooks
could get the soup ready --they got up in a huff and cursed us and went
away. we are also resigning--we too don't like to stand here the whole
day picking our noses , waiting for the cows to come home --we are losing
out on tips--
then the owner went into the kitchen-- and found the cooks caught in THE
CHAKRAVYUH OF ACTIVITY TRAPS doing tabulations on A4 size papers ,
averages, inventories , cleaning, pressure testing pipes, stencilling ,
polishing pans and buttons of their tunics, testing fuel -- the whole
kitchen smelled of strong metal cleaner/ detergent instead of food--
he asked the chief cook who was walking past him in a tearing hurry--
----are you coming or going?
--the man says -WHAAA?
EXTREME EXAMPLE OF ACTIVITY TRAP-- A CHIEF ENGINEER OF A SHIP WHO HAS BRAINWASHED HIMSELF THAT-- THE PURPOSE OF HIS SHIP IS TO TAKE HIS MAIN ENGINES FROM POINT A TO POINT B.